Refund policy

 

Refund & Cancellation Policy (Digital Products)

Thank you for shopping at Cubist Corner. Please read this policy carefully before making a purchase, as it applies exclusively to digital products.

1. Digital Products – No Physical Shipping

All products sold on CubistCorner.shop are digital downloads.
Once payment is completed, customers receive instant access to downloadable files. No physical items are shipped.

2. No Returns or Refunds

Due to the nature of digital products:

  1. All sales are final
  2. Returns, refunds, or exchanges are not permitted
  3. Once a file has been downloaded or access has been granted, it cannot be returned

This policy exists because digital files cannot be “returned” after delivery.

3. Exceptions – Technical Issues

Refunds or replacements may be considered only in the following cases:

  1. The downloaded file is corrupted or unusable
  2. The file provided is different from what was described
  3. The download link is not working and we are unable to resolve it

In such cases, we will first attempt to:

  1. Re-send the correct file, or
  2. Provide a working download link

Refunds are issued only if the issue cannot be resolved.

4. Requesting Support

To report a technical issue:

  1. Email us at cubistcorner.care@gmail.com within 48 hours of purchase
  2. Include your order number and a description of the issue
  3. Screenshots or screen recordings may be requested for verification

Requests made after 48 hours may not be eligible for review.

5. Accidental Purchases

We do not offer refunds for:

  1. Accidental purchases
  2. Change of mind
  3. Lack of required software or skills to use the digital product
  4. Failure to read product descriptions before purchase

Please ensure the product meets your requirements before completing checkout.

6. Unauthorized Sharing & Misuse

Unauthorized sharing, redistribution, resale, or reproduction of our digital products is strictly prohibited.
Violation of this policy will result in immediate termination of access without refund.

7. Policy Abuse

We reserve the right to refuse refunds or support requests if we detect:

  1. Repeated refund attempts
  2. File misuse or redistribution
  3. Fraudulent activity